Protection des données


1. Introduction

Regardless of whether you are a customer, prospective customer, applicant or visitor to our website: We, GrainCom GmbH (hereinafter: „GrainCom“, „we“) take the protection of your personal data very important. But, what does this mean in concrete terms?

Below we provide you with an insight into what personal data we collect from you and in what form we process it. Furthermore, you will receive an overview of the rights you are entitled to according to the applicable data protection law. In addition, should you have any questions, we will provide you with a contact person.

1.1. Who are we?

As an agricultural trading company, GrainCom GmbH is characterised by the close interaction between agriculture and manufacturing companies.

Within the meaning of the applicable data protection laws, as Controller,

GrainCom GmbH
Speersort 4 - 6
D-20095 Hamburg

Email:info@graincom.dePhone:+49 40 7679 355-0Fax:+49 40 7679 355-19

we take all measures required by applicable data protection laws to ensure the protection of your personal data.

If you have any questions regarding this data protection statement, please contact our Data Protection Officer (DPO).

Data Protection Officer
2B Advice GmbH
Joseph Schumpeter
Allee 25
53227 Bonn

Tel.:+49 (228) 926165

2. Scope of the Data Protection Declaration

With the processing of personal data the legislator means activities such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.

Personal data is all the information that relates to an identified or identifiable natural person.

In dieser Datenschutzerklärung geht es um die personenbezogenen Daten von Kunden, Interessenten, Bewerbern oder Besuchern.

3. Which personal data do we process?

When you contact us e.g. as an interested party or customer, we collect your personal data. This may happen, for example, if you are interested in our products, register for our online services, contact us via our communication channels or if you use our products or services in the context of existing business relationships.

We process the followeing types of personal data:

personal identifiable information (PII)
e.g. first and last name, address data, e-mail address, telephone number, fax number

Contracts’ data
e.g. customer number, order number, invoice data

Company-related data
e.g. company name, department, activity

Data on your behaviour online
e.g. IP addresses, user names, data on your visits to our website, in the customer portals or in the app, actions carried out on our websites and in the customer portals, place of access

Information about your interests and wishes, which you communicate to us
e.g. via our contact form or other communication channels

Information about your professional career
e.g. vocational training, previous employers, other qualifications


3.1. Sensitive Data

Sensitive data and special categories of personal data such as information on religious or trade union membership, are not collected in this way.

3.2. Use of Cookies

3.2.1. What are Cookies?

Cookies are files that are placed on your computer by our website or customer portals when you visit the site. These files store information that makes your use of this site more efficient.

We use Google Analyticsas a web analysis service to analyse the user behaviour on the website and in the customer portals. For this analysis, the use-related information generated by the cookie (including the shortened IP address of the user) is transmitted to our servers and stored for use-analysis purposes. We use the usage analysis to optimize our own websites, customer portals, customer approach and other advertising measures as well as for market research purposes. The IP address of the user is immediately shortened during this process, so that the identification of the user via the IP address is no longer possible.

Any user who does not agree to the storage and analysis of his anonymized user data when visiting our website can object to this storage and use at any time. An anonymous use of the customer portals is not possible.

Your visit to this website is currently recorded by Google Analytics. Please click here, so that your visit is no longer recorded.

###a>Disable Google Analytics

Alternatively, you can prevent the cookies used by Google Analytics from being saved in your browser settings. However, this could mean that not all functions of our website can be used by you without restriction. Google also provides a plugin to prevent the processing of your data in relation to your use of our website. The plugin can be obtained at the following address:

Phone:+49 40 7679 355-0Email:###a href=“mailto:%7B%7BEMAIL%7D%7D”>

8.5. Right to Data Portability

Upon requests, you have the right to receive personal data that you have given us for processing in a transferable and machine-readable format.

8.6. Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

We try to process your requests and claims as quickly as possible in order to protect your rights appropriately. Depending on the frequency of enquiries, however, it may take up to 30 days before we can provide you with further information about your request. If it should take longer, we will inform you promptly of the reasons for the delay and discuss the further process with you.

In some cases we may not or cannot give you any information. If legally permissible, we will inform you of the reason for refusing to disclose the information.

However, should you not be satisfied with our answer and responses or should you be of the opinion that we are violating the current data protection law, you are free to file a compliant with our Data Protection Officer as well as the relevant supervisory authority. The supervisory authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia Kavalleriestr. 2-4 40213 Düsseldorf


9. Version

This Data Protection Statement is valid as of 24.05.2018. Registered customers will be informed about changes in the Data Protection Statement. Earlier versions of the Data Protection Statement are available on the website or from our Data Protection Officer.

Die GrainCom GmbH