Data protection



This data protection declaration explains to users the nature, extent and the scope of the collection and usage of personal data on this website (hereinafter referred to as the “content”) by the responsible provider:

GrainCom GmbH

Raboisen 6
20095 Hamburg

+49 40 7679 355-0
+49 40 7679 355-19

The legal basis relating to data protection is set forth in the German Federal Data Protection Act (BDSG) and Telemedia Act (TMG).

GrainCom GmbH is subject to the provisions of the Federal Data Protection Act (BDSG), which fundamentally ensures the anonymity of users when they visit our website. If, in individual cases, your name, address or other personal information are required, then you will be made aware of this in advance. When you visit the website, GrainCom GmbH receives usage data which is stored for security purposes and possibly used to allow identification (for example, your IP address, date, time and pages viewed).

This data is evaluated by GrainCom GmbH in order to understand user behaviour and compile statistics. In so doing, the stringent security standards required by the German Teleservices Data Protection Act (TDSV) and the Telecommunication Data Protection Regulation (TDSV) applicable to telecommunications companies are observed. The data is not analysed on a personal basis. We reserve the right to perform statistical evaluation of anonymised data records.  Where, during the course of commissioned data processing, data is forwarded to third party service providers, such data is also subject to the provisions of the Federal Data Protection Act (BDSG), other statutory regulations and to this GrainCom GmbH Privacy Policy. Where GrainCom GmbH is placed under a legal obligation or is subject to a court ruling to divulge your information, then the company will forward such information to the relevant authorities to the extent required by law. GrainCom GmbH will not forward your information to other third parties without your express consent.

Access data/server log files

The provider (or his web space provider) collects data each time the content is accessed (so-called server log files). Such access data includes:

The name of the website visited, the file, date and time of the visit, the volume of data transferred, confirmation of successful retrieval of data, the browser type and version, the user’s operating system, referrer URL (the previously visited web page), IP address and the requesting domain.

The provider will only use the log files to perform statistical evaluations for the purpose of operating, securing and optimising the content. However, the provider reserves the right to subsequently review the log files where, on the basis of on specific evidence, a justified suspicion exists that the content is being used in a manner that is unlawful.

Processing of personal data

Personal data means information which can be used to determine a person’s identity, i.e. details that can be traced back to a person. Such information includes the name, email address and telephone number. But information about preferences, hobbies, memberships or the websites that people have visited is also considered to be personal data.

Personal data is only collected, processed and forwarded by the provider if this is legally permitted or if users grant their permission for such data to be collected.

Establishing contact

When establishing contact with the provider (for instance via a contact form or by email) the user’s data is stored for the purpose of processing the enquiry and in the event that follow-up questions arise.


We use the newsletter to inform you about our products and services.

If you wish to receive the newsletter, we need you to provide a valid email address plus information which allows us to check that you are the owner of the email address provided or that the owner of the email address is in agreement with the receipt of the newsletter. This data is only required for sending the newsletter and will not be forwarded to third parties.

When you subscribe to the newsletter we store your IP address and the date of subscription. The sole purpose of storing this information is to provide verification in the event that a third party misuses an email address and subscribes to the newsletter without the knowledge of the authorised owner of the email address.

You may cancel your permission to store your data and email address – together with their use for the purpose of sending the newsletter – at any time. You can cancel via a link in the newsletter itself, on your account profile page or by sending a message to the contacts stated above.

Inclusion of third party services and content

It is possible that third party content may be included on the website, for instance YouTube videos, map material from Google Maps, RSS feeds or graphics from other websites. This requires that the providers of such content (hereinafter referred to as “third-party providers”) detect the user’s IP address. Without the IP address, you would not be able to send the contents to the individual users’ browsers. The IP address is therefore required to display these contents. We endeavour only to use such content for which the respective providers solely use the IP address for delivering content. However, we have no influence over whether third-party providers store the IP address – for statistical purposes for example. We will inform users should we detect such action.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under (

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:

Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

Draft data protection statement provided by Thomas Schwenke – I LAW it

Die GrainCom GmbH